⚡ SPEED

Download speed

1000 Mbps

Upload speed

100 Mbps

Typical evening download (7pm–11pm)

880 Mbps

Typical evening upload (7pm–11pm)

84 Mbps

Note: Speeds may vary due to network congestion during busy periods. Typical evening speeds are stated above.

💾 DATA

Included data

Unlimited

Excess data charges

None

💳 PRICING

Monthly charge (inc. GST)

$115.00/month

Activation fee

$0.00

Contract term

No lock-in contract

Early termination charge

$0.00

Minimum total cost

$115.00 (first month charge; no setup fee)

📝 KEY CONDITIONS

Payment

Monthly in advance. First month billed at sign-up before service activation.

Cancellation

Cancel any time. No exit fee. Your service continues until the end of the billing period you have already paid for.

CGNAT

This service uses CGNAT (shared IP addressing) by default. A dedicated static IP is available for $10.00/month.

New connection: If your address has not previously had an active NBN service, a $300.00 new connection fee applies.

📞 SUPPORT AND COMPLAINTS

Support

hello@hitpacific.com.au hitpacific.com.au/support

Complaints

hitpacific.com.au/complaints We aim to resolve complaints within 15 business days. If unresolved, contact the Telecommunications Industry Ombudsman (TIO): tio.com.au / 1800 062 058